Term and Conditions

These Terms and Conditions govern your use of fruit-gardens.com and all purchases made through our website. By accessing our site or placing an order, you agree to be bound by these terms. Our shop specializes in quality fruit trees, gardening supplies, and related products for home gardeners and small-scale growers.

1. User Responsibilities

1.1 Account Information

When creating an account or making a purchase, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password and account
• Promptly update any information that becomes outdated
• Accept responsibility for all activities that occur under your account

1.2 Legal Compliance

You agree to:

• Comply with all applicable laws regarding plant importation in your region
• Check your country’s agricultural regulations before ordering
• Use products only for their intended horticultural purposes
• Not reproduce or resell our plants without authorization

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our fruit trees, bushes, and gardening supplies. However:

• Plant sizes are approximate and may vary by season
• Fruit production varies based on climate and care
• Colors in images may differ slightly due to monitor settings
• Some plants may be dormant when shipped (seasonal)

2.2 Product Availability

Our inventory changes frequently. While we strive to maintain stock:

• Items in your cart aren’t reserved until purchase completion
• We may cancel orders for unavailable items, with full refund
• Rare varieties may have limited quantities

2.3 Non-Returnable Items

To comply with agricultural regulations and ensure plant health, these cannot be returned:

• All live plants (trees, bushes, seedlings)
• Perishable goods (fresh fruits when in season)
• Custom/special order items
• Opened bags of fertilizer or potting soil

3. Ordering and Payment

3.1 Order Process

• Orders are processed within 1-2 business days (longer during peak seasons)
• You’ll receive an order confirmation email
• We reserve the right to refuse or limit any order

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We don’t store complete payment information.

3.3 Pricing

• Prices are in USD and subject to change without notice
• International customers may incur currency conversion fees
• You’re responsible for any import duties or taxes

4. Shipping Policy

4.1 Shipping Options

• Standard Shipping ($12.95): Via DHL/FedEx, arrives within 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS, arrives within 15-25 business days

4.2 Delivery Areas

We ship worldwide except to Asia and certain remote areas. Some plant varieties may have additional shipping restrictions.

4.3 Delivery Issues

If your plants arrive damaged:

• Contact us within 15 days of delivery at [email protected]
• Include order number and photos of damaged items
• We’ll provide return instructions if needed

5. Returns and Refunds

5.1 Our Garden Guarantee

We guarantee plant health upon delivery. For eligible returns:

• Initiate request within 15 days of receipt
• Return authorization required
• Refunds issued to original payment method within 7-10 business days
• Shipping fees non-refundable unless our error

5.2 Exchanges

• Replacement items ship within 3-5 business days of approval
• Subject to product availability

6. Intellectual Property

• All website content (text, images, logos) is our property
• Plant varieties may be protected by patents or trademarks
• Unauthorized commercial propagation of patented plants is prohibited
• You may share our gardening advice with attribution

7. Liability Limitations

7.1 Plant Success

While we provide healthy plants and care instructions:

• We’re not responsible for plant failure due to improper care, climate, or local conditions
• Gardening advice is general – consult local experts for specific guidance

7.2 General Liability

• We’re not liable for incidental or consequential damages
• Our total liability is limited to the order amount
• We’re not responsible for delays beyond our control (weather, customs, etc.)

8. Policy Changes

We may update these terms periodically. The current version will always be posted on our website with the effective date.

9. Contact Us

For questions about these Terms or your order:

Email: [email protected]
Mail: Blooming Fruit Tree Shop, 1641 Kramer Street Northeast, Washington, US 20002

Our gardening advisors are happy to help with plant selection and care questions!